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French Mush Subscription Guide
The French Mush subscription adapts to your needs!
Thanks to our flexible subscription system, you can receive your French Mush treatment automatically according to your schedule, and manage everything easily from your customer account.
The advantages of the subscription
Guaranteed savings
Up to 20% off! The more you commit, the more you are rewarded.
Zero hassle
Receive your French Mush treatments automatically and regularly, to support your body and well-being without having to think about it.
Modular and without commitment
Pause, resume, duration... it's you who decides! Modify the content, the quantity, the date, or the address with complete freedom.
Exclusive advantages
Discounts applied on your 2nd recurrence (-5%), 4th recurrence (-10%), and 6th recurrence (-15%), loyalty points to be won
Your customer area:
To manage your subscriptions:
1. Log in to your customer account by clicking on the 👤 button located at the top right of the homepage.
2. Once logged in, find the section “Your subscriptions”: there you will see the date of your next delivery as well as the savings made thanks to your subscription.
3. Access all the features: change the frequency, date, products, add a promo code, pause, send now, gift, or cancel your subscription.
Discover below how to easily manage your subscription.
⚙️ 2. Manage your subscription:
Your "My Subscriptions" space brings together all the options to manage your treatment at a glance. Here's how to use it easily:
Send now :
Need your products without delay?
Trigger your next order immediately.
1. Click on the "Send Now" button.
2. Confirm the sending.
📩 This date will then be considered for your future shipments.
Add a promo code:
Apply a discount (promo codes, loyalty vouchers, etc.) to your subscription to enjoy special offers.
1. Click on the "Add a promo code" button.
2. Enter the code and confirm.
⚠️ The promo code and the loyalty voucher cannot be combined.
Modify the delivery date:
Shift the date of your next delivery to perfectly match your schedule.
1. Click on the "Change Date" button.
2. Select the new date and confirm.
✅ The date of the next delivery will be automatically adjusted.
Modify the frequency:
Easily adjust the delivery frequency of your subscription orders according to your needs.
1. Click on the "Change Frequency" button.
2. Choose 1 month, 2 months, or 3 months.
3. Click on the Confirm button.
✅ Your upcoming deliveries and billings will be updated to the selected frequency.
Merge your subscriptions:
If you have multiple subscriptions, you can merge them into one for simplicity and easier management of your delivery.
1. In My Subscriptions > More, click on the "Merge Subscriptions" button.
2. Select the subscriptions to merge.
3. Click on the "Merge / Fusionner" button to complete the merge.
✅ Once merged, all products and deliveries will be centralized in one subscription, which you can manage more easily.
Offer a subscription :
Delight a loved one by gifting them your next French Mush subscription order.
1. Click on the "Gift" button.
2. Enter the recipient's delivery information.
3. Click on the "Gift :)" button.
The lucky recipient will receive their package at home.
Modify your delivery and payment information:
You can easily update your delivery address and payment methods directly from your customer area.
1. In My Subscriptions, go to the Delivery Information section.
2. Click on the Edit button to update your delivery address.
3. For your payment methods, go to the Invoice section, then click on the Edit button.
4. You can add a new payment method or set an existing one as the primary method.
✅ Your information will then be automatically applied to all your future deliveries and billings.
Edit the products:
Replace a product, adjust quantities, or add a mushroom to your subscription with complete freedom.
Click on the "Add a product" button.
1. Add new products to your subscription.
2. Remove a product that you no longer wish to receive.
3. Exchange the item: you can replace one product with another.
4. Once your changes are made, click on the "Save changes" button to confirm your adjustments.
🧡 Your new preferences will be taken into account for your next deliveries.
Cancel a subscription:
1. Click on “Cancel”.
2. Let us guide you and tell us why: your feedback helps us improve.
3. Click on “Cancel subscription”.
⚠️ By canceling, you lose your benefits related to this subscription: the
savings earned through your loyalty.
Need help?
For any questions about your subscription or need for personalized advice on your treatment, we invite you to write to us via our contact page, we will be delighted to help you.
Customer service will respond from Monday to Friday, from 9 a.m. to 6 p.m.
FAQ subscription
How does the French Mush subscription work?
The subscription allows you to automatically receive your supplements at the frequency of your choice, without having to reorder. 📦
You are free to modify, suspend or cancel your subscription at any time from your customer area.
Long live freedom!
If you have any doubts, don't hesitate to contact us.
What are the advantages of a subscription compared to a one-time purchase?
The advantages of subscription compared to a one-time purchase:
- 💸 Exclusive discount on every order
- 🧘♀️ Peace of mind: no need to think about reordering
- 🔄 Flexibility: adjust the frequency, pause, cancel easily, change products without stress
The subscription simplifies your life while offering you benefits!
If you have any doubts, do not hesitate to contact us.
Can I change the delivery frequency of my subscription?
Yes, you can choose the frequency that suits you (1, 2 or 3 month) and change it at any time from your customer account. 🗓️
If you have any doubts, do not hesitate to contact us.
How can I manage my subscription (modify, pause, or cancel)?
Everything happens from your client area. You can:
- Adjust the frequency of deliveries 🗓️
- Change the products 🛒
- Pause your subscription ⏸️
- Cancel whenever you want ❌
All this in a few clicks!
If you have any doubts, don't hesitate to contact us.
Are your subscriptions without commitment?
Yes, our subscription is 100% commitment-free. 🚀
You are free to stop it at any time, directly from your customer area.
Long live freedom! 😉
If you have any doubts, don't hesitate to contact us.
Can I change the products in my subscription?
Yes, you can modify the products included in your subscription directly from your customer area. 🍄
If you have any doubts, do not hesitate to contact us.
FAQ medicinal mushrooms
Adaptogenic mushrooms, how do they work?
Our mushrooms are adaptogenic, which means they help your body better adapt to imbalances by strengthening its natural balance. ⚖️
👉 Unlike an immediate effect, their action is progressive and modulated over time. They do not trigger a single response but support the body according to its specific needs.
💪 They act on:
- The immune system 🛡️
- Energy 🌟
- Resistance to physical and emotional stress 🌱
🔄 This process takes time, and some effects may be subtle at first (like more stable energy or better recovery) before stabilizing sustainably.
📊 The assimilation of adaptogenic mushrooms can be influenced by several factors, such as your metabolism, lifestyle, diet, stress level, and the regularity with which you take your supplements.
🍄 The key to a good cure is regularity. ✨
If you have any doubts, do not hesitate to contact us.
Which mushrooms could help me feel better?
Look no further! We help you answer this question with our personalized diagnosis (2 minutes flat, we promise! 😊).
If you need more support, our customer service will be happy to help you. 💬
If you have any doubts, don't hesitate to contact us.
From when do we feel the effects of mycotherapy?
Mycotherapy acts mainly in a preventive manner, gently supporting your body to strengthen its natural balances in the long term. 🌿
It works by gradually supporting your body, so it is essential to give your body time to integrate these active ingredients while taking your mushrooms regularly. ⏳
The more consistent your intake, the more lasting and effective the benefits will be. 💪
If you have any doubts, do not hesitate to contact us.
Can I consume multiple mushrooms at the same time?
Yes, absolutely! 🎯 By combining different medicinal mushrooms, you benefit from a synergistic effect that amplifies their respective benefits.
Here are some examples of powerful combinations:
- 🍽️ Digestion: Chaga and Lion’s Mane support gut health, balance the microbiome, and improve nutrient absorption.
- 🛡️ Immunity: Reishi, Cordyceps, and Chaga strengthen the immune system while regulating inflammation, offering optimal protection.
- ⚡ Vitality: Cordyceps boosts energy and oxygenation, while Lion’s Mane supports concentration and cognition for lasting vitality.
- 🐣 Antioxidants: By combining mushrooms rich in antioxidants like Chaga and our 5 mushroom complex, you protect your cells from free radicals and support healthy aging.
Complexes like our 5 mushroom complex are specially designed to offer these benefits in synergy, for a holistic approach to well-being.
It is therefore not only possible but also recommended to combine multiple mushrooms to maximize their effects! 🌿
If you have any doubts, do not hesitate to contact us.
Quality is not an option, it's our promise
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The Lion’s Mane Bio
Stabilize your mood, improve your brain abilities like your memory and concentration.
Discover the rangeConcentration
Memory
Mood
Immunity
Digestion
Rich in ericenones and erinacines
-
Organic Cordyceps
Boost your energy, physical performance, and libido.
Discover the rangeEnergy
Physical performance
Libido
Immunity
Rich in cordycepin
-
Organic Chaga
The chaga is the most antioxidant-rich superfood in the world, ideal for your immunity, digestion, and vitality.
Discover the rangeAntioxidant
Hair and Skin
Immunity
Vitality / Energy
Digestion
Naturally rich in vitamins: B1, B2, B3, B5, D, K
-
Organic Reishi
Relax, reduce inflammation, and prepare for sleep.
Discover the rangeRelaxation
Sleep
Inflammation
Immunity
Rich in triterpenes
-
Organic Shiitake
Supports and strengthens your immune system, improves your digestion thanks to its benefits on the microbiota.
Discover the rangeCholesterol
Blood sugar (level)
Drainage
Immunity
Weight loss
Microbiota / Digestion
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Organic Duo The maitake oyster mushroom
Natural support for metabolism, blood sugar levels, and weight loss, for fewer cravings, lasting fullness, and more stable energy throughout the day.
Discover the rangeSupports weight loss
Fewer cravings
Feeling of fullness
Metabolism
Microbiota
Blood sugar (level)
Trust French Mush
Our medicinal mushrooms
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Lion's mane capsules
27€20
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92€65
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Cordyceps capsules
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Chaga Capsules
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Reishi Capsules
27€20
