French Mush Loyalty Guide
Accumulate points, unlock rewards, and join the French Mush VIP Club for an ever more advantageous experience.
What is loyalty at French Mush?
At French Mush, every order counts. You accumulate points with each purchase or mission, redeemable for vouchers or exclusive products.
The more you advance, the more you progress within the French Mush VIP Club — Mush Bronze, Silver, Gold, and Platinum — with increasingly generous benefits.
🪄 How to participate in the program?
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Sign up or log in to your loyalty account
👉 Click here to join the French Mush VIP Club and discover your first benefits.
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Place your orders or subscription recurrences
Each euro spent = 1 point. The longer your treatments continue, the more you accumulate and progress towards a higher status.
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Participate in bonus missions
Leave a review, follow us on social media, celebrate your loyalty anniversary, or refer your loved ones 🎁.
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Join our community
Subscribe to the newsletter to receive special missions, exclusive offers, and French Mush news.
📱 Access your loyalty space
1️⃣ Log in to your account
Go to your loyalty page and log in with the address used for your orders. You will receive a six-digit code by email.
2️⃣ Discover your loyalty interface
Once logged in, click on the “Loyalty” section to access your rewards universe.
3️⃣ Check your balance and rewards
You will see your points balance, your French Mush VIP Club status and your rewards already used or available.
Two buttons allow you to go further: “Exchange now” to transform your points, and “My history” to track your missions, points earned, and codes used.
4️⃣ Earn points
Discover all available missions to accumulate faster:
5️⃣ Exchange your points for vouchers or products
Transform your points into vouchers (€5, €10, €15, or €20) or exclusive French Mush products.
6️⃣ Discover your VIP statuses
Your progress allows you to access new benefits according to your level:
🥉 Mush Bronze
✔ Complete missions to earn points!
✔ Reach this level upon registration and enjoy 50 points offered!
🥈 Mush Silver — from 150€
✔ 15€ offered
✔ Each purchase earns you 1.25× more points!
🥇 Mush Gold — from 400€
✔ 25€ offered
✔ Each purchase earns you 1.5× more points!
✔ Points doubled for your birthday 🎉
💎 Mush Platinum — from 700€
✔ 50€ offered
✔ Each purchase earns you 2× more points!
✔ Free shipping FR & IT
✔ Exclusive access to launches and co-creations
🎁 How to use your vouchers?
1️⃣ For a simple purchase or a new subscription
When validating the cart, select your reward from the “Rewards” menu or enter your code in “Discount Code”.
2️⃣ For an ongoing subscription
- Convert your points by clicking on “Exchange” from your loyalty space.
- Copy the obtained code.
- Go to your subscriber space (icon 👤 at the top right) then click on “Promo code”.
- Paste your code and validate: the amount will be deducted from your next subscription order.
🧭 Practical tips
- The vouchers cannot be combined with each other or with an ongoing promotion.
- The points and vouchers are valid for 12 months from their date of acquisition.
- When exchanging for a product, add at least one more item to your cart. Only available for purchases on the site.
Minimum order amount:
- 10 € voucher → order ≥ 22 €
- 15–25 € voucher → order ≥ 50 €
- 50 € voucher → order ≥ 80 €
Need help?
Find all the answers to your questions in our FAQ.
Our team is available from Monday to Friday, 9 AM to 7 PM.
✨ In summary
Accumulate your points, progress through the VIP statuses, and enjoy exclusive benefits at each stage.
